Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS014007 Mapping and Delivery Guide
Implement social sustainability in work practices

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS014007 - Implement social sustainability in work practices
Description
Employability Skills
Learning Outcomes and Application This unit of competency covers analysing the workplace to identify work practices that support social sustainability, identifying and implementing/ updating improvements within own area of responsibility, and monitoring their effectiveness. It involves promoting engagement with social sustainability with a range of stakeholders.This unit applies to team leaders/supervisors and those in similar roles who want to support social sustainability by making changes in their own area of responsibility and encouraging awareness in other parts of the organisation. This unit applies to organisations in all sectors of the manufacturing industry and the associated value chains. It may also be applied to all sections of an organisation including, for example, the office, warehouse and factory.This unit requires the use of metrics to monitor social sustainability; other people may develop these. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.

The collection of performance evidence is best done from a report and/or folio of evidence drawn from:

a single project which provides sufficient evidence of the requirements of all the elements and performance criteria

multiple smaller projects which together provide sufficient evidence of the requirements of all the elements and performance criteria.

A third party report, or similar, may be needed to testify to the work done by the individual, particularly when the project has been done as part of a project team.

Assessment should use a real project where analysing, identifying and implementing/updating work practices that support social sustainability occur in an operational workplace.

Knowledge evidence may be collected concurrently with performance evidence or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required including relevant workplace procedures, product and manufacturing specifications associated with this unit.

Foundation skills are integral to competent performance of the unit and should not be assessed separately.

Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.

The assessor must demonstrate both technical competency and currency.

Technical competence can be demonstrated through:

relevant VET or other qualification/Statement of Attainment AND/OR

relevant workplace experience

Currency can be demonstrated through:

performing the competency being assessed as part of current employment OR

having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months.
Prerequisites/co-requisites
Competency Field Sustainable operations
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Investigate social sustainability issues and practices
  • Review information about current industry practice in relation to social sustainability issues that may affect the work area.
  • Identify legislative/regulatory requirements that relate to social sustainability issues and how they apply to the work area.
  • Identify voluntary codes and standards that relate to social sustainability issues.
  • Collect information on systems, procedures and work practices that have social sustainability implications.
  • Identify how the organisation’s stated values, strategies and goals relate to social sustainability.
  • Determine the relevance of the social sustainability issues and practices to the work area or work group.
       
Element: Engage stakeholders to identify social sustainability improvements
  • Identify stakeholders and their interest in social sustainability in the work area or work group.
  • Facilitate activities to review current systems, procedures and work practices, and identify areas for improvement.
  • Determine changes that are likely to achieve desired improvements.
  • Evaluate the feasibility, benefits and costs of making the changes.
  • Prioritise changes for action.
  • Report suggestions for improvements that are beyond own area of responsibility to appropriate people.
       
Element: Implement/update changes
  • Source techniques/tools to assist in implementing the priority changes.
  • Plan for budget, personnel, other resources and approvals that will be required.
  • Seek approval to make changes, as needed.
  • Allocate tasks and responsibilities to team or work group members.
  • Implement/update the approved changes.
  • Monitor progress and implement strategies to address barriers and/or resistance to changes.
       
Element: Analyse and interpret social sustainability data
  • Use social sustainability metrics to identify current performance and track changes.
  • Analyse and interpret data to identify the implications for social sustainability activities.
  • Document outcomes and communicate them to stakeholders.
       
Element: Promote engagement with social sustainability
  • Encourage equitable participation from all stakeholders.
  • Use behaviours and work practices that support social sustainability in own work and communications.
  • Encourage proper application of procedures that support engagement.
  • Use change management strategies to promote change.
  • Present accurate information targeted to stakeholder interests/needs.
  • Identify achievements and promote them throughout the organisation.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Investigate social sustainability issues and practices

1.1

Review information about current industry practice in relation to social sustainability issues that may affect the work area.

1.2

Identify legislative/regulatory requirements that relate to social sustainability issues and how they apply to the work area.

1.3

Identify voluntary codes and standards that relate to social sustainability issues.

1.4

Collect information on systems, procedures and work practices that have social sustainability implications.

1.5

Identify how the organisation’s stated values, strategies and goals relate to social sustainability.

1.6

Determine the relevance of the social sustainability issues and practices to the work area or work group.

2

Engage stakeholders to identify social sustainability improvements

2.1

Identify stakeholders and their interest in social sustainability in the work area or work group.

2.2

Facilitate activities to review current systems, procedures and work practices, and identify areas for improvement.

2.3

Determine changes that are likely to achieve desired improvements.

2.4

Evaluate the feasibility, benefits and costs of making the changes.

2.5

Prioritise changes for action.

2.6

Report suggestions for improvements that are beyond own area of responsibility to appropriate people.

3

Implement/update changes

3.1

Source techniques/tools to assist in implementing the priority changes.

3.2

Plan for budget, personnel, other resources and approvals that will be required.

3.3

Seek approval to make changes, as needed.

3.4

Allocate tasks and responsibilities to team or work group members.

3.5

Implement/update the approved changes.

3.6

Monitor progress and implement strategies to address barriers and/or resistance to changes.

4

Analyse and interpret social sustainability data

4.1

Use social sustainability metrics to identify current performance and track changes.

4.2

Analyse and interpret data to identify the implications for social sustainability activities.

4.3

Document outcomes and communicate them to stakeholders.

5

Promote engagement with social sustainability

5.1

Encourage equitable participation from all stakeholders.

5.2

Use behaviours and work practices that support social sustainability in own work and communications.

5.3

Encourage proper application of procedures that support engagement.

5.4

Use change management strategies to promote change.

5.5

Present accurate information targeted to stakeholder interests/needs.

5.6

Identify achievements and promote them throughout the organisation.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, for one or more work area or work group, to:

identify the social sustainability implications of the organisation’s systems, procedures and work practices

analyse and interpret data on social sustainability

prioritise, plan and implement/update changes within own area of responsibility and within organisational approvals and procedures

utilise techniques/strategies to encourage participation from stakeholders

utilise techniques/strategies to promote change.

Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role independently, including:

social sustainability issues that may affect the work area or work group

current industry practices to address social sustainability issues

legislative/regulatory requirements that have social sustainability implications

voluntary codes and standards that have social sustainability implications

the organisation’s processes for implementing initiatives, amending procedures, making recommendations and reporting

change management strategies

factors that contribute to lack of engagement, discrimination and poor participation in the workplace

techniques to encourage participation, communication and respect in the workplace

approaches to measuring social sustainability.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Investigate social sustainability issues and practices

1.1

Review information about current industry practice in relation to social sustainability issues that may affect the work area.

1.2

Identify legislative/regulatory requirements that relate to social sustainability issues and how they apply to the work area.

1.3

Identify voluntary codes and standards that relate to social sustainability issues.

1.4

Collect information on systems, procedures and work practices that have social sustainability implications.

1.5

Identify how the organisation’s stated values, strategies and goals relate to social sustainability.

1.6

Determine the relevance of the social sustainability issues and practices to the work area or work group.

2

Engage stakeholders to identify social sustainability improvements

2.1

Identify stakeholders and their interest in social sustainability in the work area or work group.

2.2

Facilitate activities to review current systems, procedures and work practices, and identify areas for improvement.

2.3

Determine changes that are likely to achieve desired improvements.

2.4

Evaluate the feasibility, benefits and costs of making the changes.

2.5

Prioritise changes for action.

2.6

Report suggestions for improvements that are beyond own area of responsibility to appropriate people.

3

Implement/update changes

3.1

Source techniques/tools to assist in implementing the priority changes.

3.2

Plan for budget, personnel, other resources and approvals that will be required.

3.3

Seek approval to make changes, as needed.

3.4

Allocate tasks and responsibilities to team or work group members.

3.5

Implement/update the approved changes.

3.6

Monitor progress and implement strategies to address barriers and/or resistance to changes.

4

Analyse and interpret social sustainability data

4.1

Use social sustainability metrics to identify current performance and track changes.

4.2

Analyse and interpret data to identify the implications for social sustainability activities.

4.3

Document outcomes and communicate them to stakeholders.

5

Promote engagement with social sustainability

5.1

Encourage equitable participation from all stakeholders.

5.2

Use behaviours and work practices that support social sustainability in own work and communications.

5.3

Encourage proper application of procedures that support engagement.

5.4

Use change management strategies to promote change.

5.5

Present accurate information targeted to stakeholder interests/needs.

5.6

Identify achievements and promote them throughout the organisation.

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Techniques and tools include one or more of

visual workplace concepts

measurement, display and/or recording devices

changed work practices/procedures

competence development and awareness training

group activities

external advice/services.

Equitable participation can be encouraged by using activities and strategies including one or more of

protocols for communication and providing feedback

rewarding innovation and initiative

encouraging suggestions and implementing them, as feasible

recognition and reward programs

activities that recognise different ways of communicating and/or thinking, e.g. verbal, written and visual

encouraging respect for cultural diversity, diverse interests and differing opinions

using interpreters or translated information

addressing barriers to communication.

Procedures that support engagement include one or more of

training and development

progression and promotion

hours of work and work-life balance

work conditions and leave entitlements

access to facilities and amenities

performance reviews and performance management

recognition and reward

anti bullying, discrimination and harassment.

Change management strategies include one or more of

case studies from similar businesses

finding champions within the organisation

promoting internal success stories/runs on the board

identifying the benefits of social sustainability targeted to stakeholder interests/needs.

Stakeholders include one or more of

employees

management

shareholders

customers

suppliers

regulatory bodies

other organisations

specialists who may have particular technical expertise.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review information about current industry practice in relation to social sustainability issues that may affect the work area. 
Identify legislative/regulatory requirements that relate to social sustainability issues and how they apply to the work area. 
Identify voluntary codes and standards that relate to social sustainability issues. 
Collect information on systems, procedures and work practices that have social sustainability implications. 
Identify how the organisation’s stated values, strategies and goals relate to social sustainability. 
Determine the relevance of the social sustainability issues and practices to the work area or work group. 
Identify stakeholders and their interest in social sustainability in the work area or work group. 
Facilitate activities to review current systems, procedures and work practices, and identify areas for improvement. 
Determine changes that are likely to achieve desired improvements. 
Evaluate the feasibility, benefits and costs of making the changes. 
Prioritise changes for action. 
Report suggestions for improvements that are beyond own area of responsibility to appropriate people. 
Source techniques/tools to assist in implementing the priority changes. 
Plan for budget, personnel, other resources and approvals that will be required. 
Seek approval to make changes, as needed. 
Allocate tasks and responsibilities to team or work group members. 
Implement/update the approved changes. 
Monitor progress and implement strategies to address barriers and/or resistance to changes. 
Use social sustainability metrics to identify current performance and track changes. 
Analyse and interpret data to identify the implications for social sustainability activities. 
Document outcomes and communicate them to stakeholders. 
Encourage equitable participation from all stakeholders. 
Use behaviours and work practices that support social sustainability in own work and communications. 
Encourage proper application of procedures that support engagement. 
Use change management strategies to promote change. 
Present accurate information targeted to stakeholder interests/needs. 
Identify achievements and promote them throughout the organisation. 

Forms

Assessment Cover Sheet

MSS014007 - Implement social sustainability in work practices
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Assessment Record Sheet

MSS014007 - Implement social sustainability in work practices

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